Wait four days for Telkom to fix line they broke!!

A telkom techie was doing something in the house behind ours on Friday 13th november 2015 about 17:00pm. Our line and adsl went down and i went to kitchen to see why dogs were barking.<br> <br> Lo and behold there is a telkom tech working on the pole where our line connects to. <br> <br> So he *****s our line up and next door neighbour(her line is also still dead as of today).<br> <br> I asked him whats he doing and he tells me he is fixing their line. I tell him our line stopped working as soon he started fiddling. <br> He agrees to fix it.<br> <br> I walk three times to the house behind me and ask him when hes coming. With the same response. But hell no. He did not come back.<br> <br> So log a call sat 14 11 2015. <br> <br> ref 120crk141115<br> <br> I phoned telkom on behalf of my mother the account holder. She cant! Lines dead<br> <br> Phone monday 16 11 2015 - call still in queue<br> Phone tuesday 17 11 2015 - call still in queue gets escalated 782289<br> Phone wednesday 18 11 2015 - guess what the call hasnt even been assigned to a techician.<br> <br> Well i guess you dont what the meaning of ASAP stands for in the confirmation sms you sent.<br> <br> <br> <br> <br> <br> <br>