DT
David T
1 reviews | Active since Jun 2012
24 Mar 2016, 13:43
Wait 3 weeks for line repair, works for 6 days?!
What is the point of continuing paying for a service that I can only use for a fraction of the time each month?! I recently waited 3 weeks to have my Telkom line (ADLS) fixed. The line was dead. 3 WEEKS!!! And then I have 6 days worth internet and then it's off again!<br> <br> Now am I going to have to wait another 3 weeks for them to repair the line again, all whilst I am paying Telkom for the ADSL line and an ISP for internet. WHAT IS THE POINT?! They just don't care. It's no wonder people use other ISP's LTE, etc..<br> <br> All I can do is log a fault and wait and I wont wait longer than 24 hours!
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Replies (1)Telkom's replyOfficial
24 Mar 2016, 16:17Hello Chubeez,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply24 Mar 2016, 16:17
Official
Hello Chubeez,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
