DT
David T

1 reviews | Active since Jun 2012

24 Mar 2016, 13:43

Wait 3 weeks for line repair, works for 6 days?!

What is the point of continuing paying for a service that I can only use for a fraction of the time each month?! I recently waited 3 weeks to have my Telkom line (ADLS) fixed. The line was dead. 3 WEEKS!!! And then I have 6 days worth internet and then it's off again!<br> <br> Now am I going to have to wait another 3 weeks for them to repair the line again, all whilst I am paying Telkom for the ADSL line and an ISP for internet. WHAT IS THE POINT?! They just don't care. It's no wonder people use other ISP's LTE, etc..<br> <br> All I can do is log a fault and wait and I wont wait longer than 24 hours!

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Replies (1)
Telkom
Telkom's reply24 Mar 2016, 16:17
Official
Hello Chubeez,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.