VPN over LTE not working!!!

<p>I have been connecting to our company VPN for many months now over Telkom LTE. All of a sudden since today I cannot connect anymore. When I use another internet connection (not Telkom), I can connect the very same VPN. This is a Telkom problem and it needs to be fixed fast or I'll cancel my contract due to non-service delivery. This is a big issue for me as I need to connect to the company VPN in order to do my work. The numbers that dont work are: ********** and ********** .</p> <p><br />Sep 26, 2016<br />7 months ago<br />Official private business reply:<br />Good evening coolmias</p> <p>Thank you for making contact with us. Please be advised that your query is being attended to and our consultants will be in touch.</p> <p>Your Reference: AI ********** </p> <p>We apologise for any inconvenience caused.</p> <p>Regards,<br />Moenieb.<br />Telkom Social Media Team.</p> <p><br />Oct 3, 2016<br />7 months ago<br />coolmias:<br />It appears to work now. Not sure if they did something but no-one seemed to know anything.</p> <p>Thanx though, now I can work.<br /> <br />This review’s rating was changed from 1 to 3</p> <p><br />Apr 7, 2017<br />1 month ago<br />coolmias:<br />Today I am experiencing the same problem again. Such a nightmare explaining this issue to the Telkom staff who really do not understand the technical side of the issue.</p> <p> </p> <p>Me: Yes, I have internet but can no longer connect to my company's VPN.</p> <p>Telkom: You have internet, so it is working then.</p> <p>Me: Yes, but I cant connect to my company's VPN which I could do before.</p> <p>Telkom: Did you let your company know there is something wrong with the VPN?</p> <p>Me: Nothing wrong with the VPN, if I use MTN internet, then I can connect to the VPN.</p> <p>Telkom: Eeee, Ok, you should let your company know it is not working.</p> <p> </p> <p>and so the cycle continues...............</p>