jB
johan B
1 reviews | Active since Dec 2010
04 Nov 2015, 13:24
Voice line installation
In Summary:<br> <br> Booked an appointment to have a voice line installed, appointment confirmation received, technician never came.<br> Phoned, was promised that a technical manager would call, never called.<br> <br> Booked for a SECOND time, confirmed, tech never came. Called, was promised a call back, nothing.<br> <br> Booked for a THIRD time, confirmed, tech never came. Called, was promised a call back, nothing<br> <br> Booked for a FOURTH time, confirmed, tech never came. Called, was promised a call back, nothing<br> <br> Any suggestions my good friends at Telkom? Should I make a FIFTH booking or give up on the idea of owning a landline??
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Replies (1)Telkom's replyOfficial
04 Nov 2015, 15:54Hello johanbarlo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164392.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164392.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Telkom's reply04 Nov 2015, 15:54
Official
Hello johanbarlo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164392.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164392.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
