voice & Data Lines down since 29 December

<p>Ref number: 286CRK291216</p> <p> </p> <p>Numerous calls to the help desk as to when the fault will be resolved, all they ever say is a technician is on site, only once has some one been to site (his name was Lucky) where he did absolutely nothing to fix the problem. Left messages for managers to call me back as all they ever seem to be is in meetings all day every day</p> <p> </p> <p>Keep getting told its being fixed, then its a cable problem with wires touching so its shorting, then next its ****** cables then next they shorting again, then they waiting on some company called TBI to install the new cable</p> <p> </p> <p>Telkom is by far the WORST sevice provider I've ever dealt with</p> <p> </p> <p>Best part is this is affecting a Business but why would Telkom care about that, all they want is your money at the end of the month!!!</p>