SL
Sakhi L

1 reviews | Active since Sept 2013

09 Dec 2016, 14:00

Voice calls and incoming calls cut without notice

<p>Dear Telkom,</p> <p> </p> <p>Please fix my line as a matter of urgency I have been a loyal paying customer every month, I never miss a payment, for some strange reason someone or something decided to disconnect my voice calls incoming and outgoing. I have a 4Meg unlimited contract with you. I can connect to the internet no issues.</p> <p> </p> <p>FIX THIS PLEASE or at least communite before terminating my line for no reason.</p> <p> </p>

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Replies (2)
SL
Sakhi L's update14 Dec 2016, 12:42
Reviewer Update

Hi,

I recieved a call from telkom to wait for the engineer to come through to my place and he never came through. I spent most of my day yesterday but the person did not come through as promised. Now, the issue will be resolved and closed while the issue persist. I have sent the mail to HP nothing has been done. Please fix my problem Telkom.

@Moenieb Thank for the mail, you may NOT close the call the issue is not resolved.

SL
Sakhi L's update21 Dec 2016, 14:26
Reviewer Update

Telkom,

This is one of the worst services I've ever received. Dealing with a bunch of *********** technicians and call center people. I get an sms saying someone at Telkom tried to contact me to no avail, not a single phone call received.

I give up on your incompetence and your techies who just don't value customer support.