Violating the consumer protection act/Violating my rights

Its now a year and a half and Telkom mobile still REFUSES to CANCEL my contract or get into contact with me. I sent through my complaint to the National Consumer Commissioner, who sent them the complaint on the 21/8/2018. They have still not rep**** to them or me regarding my cancellation and have threatened to get me BLACKLISTED, due to their incompetence. I am sick and tired of this arrogant company and I will now take this to The Star and The citizen as they are not in compliance with the CONSUMER PROTECTION ACT. I am going to EXPOSE this pathetic useless arrogant company.