PH
Pieter H
1 reviews | Active since Sept 2015
02 Sept 2015, 10:49
Villieria ADSL installation
I requested an ADSL installation from the Telkom Direct Montana branch to my home in Villieria on 04/07/2015.<br> <br> On 18/08/2015 I received a call in which was stated that the technicians did not have my correct contact number.<br> I then supp**** the correct number.<br> <br> I have visited the Montana Telkom Direct branch 3 times since 04/07/2015.<br> <br> On my last visit, one of the staff members stated that they did not have any technicians available and that they could not give me an ETA on the ADSL installation.<br> <br> It is now 2 days shy of being 2 calendar months without the product I requested.
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Replies (1)Telkom's replyOfficial
02 Sept 2015, 11:07Hello MouVou,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141531
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141531
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply02 Sept 2015, 11:07
Official
Hello MouVou,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141531
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141531
Kind Regards
Zulfah
Telkom Social Media Team
