LB
Lorraine B

1 reviews | Active since Mar 2009

01 Jul 2015, 21:40

VICTIMISED

Normally I go to the Northgate branch where I always get great service but it is out of my way so I thought I would go to Nicolway . My sim card wasn't registering and I was told I needed to get a new one. No problem, I have another pre paid sim card on another phone and a CONTRACT for data, so Telkom have all my details on record and I had my ID. They insisted I needed a proof of residence.!! which I don't normally carry with me. What a waste of time!!!!! The black girls I work with tell me they can buy pre-Rica sim cards at any shop in Joburg so why am I being victimised.

0
Replies (1)
Telkom
Telkom's reply02 Jul 2015, 07:57
Official
Hello lorib,

We sincerely apologise for the inconvenience.

Kindly note that we will be in contact with you to address this issue. ***.

Kind Regards
Tebogo Nash
Telkom Social Media

Best regards,