Victimisation

U went apply for a WIFI contract and was approved and given. It never worked and could not allow me to do anything as l stated that l needed it for attending my classes. I went back before 7 days and they promised to send a consultant. They did not and l went back and left it with them. They said they have cancelled and gave me reference number *** and promised to refund a sum of R635.00 they debited at the end of the month. They later debited R2230.00 stating it was for cancellation and l reversed it. They handed my name to debt collectors and l gave them this reference number where l later receved a message telling me that l am being referred to a Credit Bureau. Besides all these l do not know how many times l popped into their office being promised to be contacted and not a single day that l received a call from the office upon several visit and l guess it is more that 5 times and they even know my face before l say anything because of my frequent vidits. Telkom is starting to victimise me now.