Very very very poor Telkom service.

Item: Telkom
Rating: 1

<p>Hi, i am very very very disappointed with the service i received during Telkom LTE order placed. On 25 July 2016 i app**** for uncapped LTE including B315 router and antenna panel. 3 weeks later, the wrong product was delivered by Courier (Huawei E5573 small wifi mobile modem) and since then i have been trying to rectify this faulty delivery. I even opened case nr ********** 7 and received an email yesterday that the case is closed, but still not the correct product delivered. What more must i do??? </p>

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's updateReviewer Update

01 Sept 2016, 08:23

Hi Rafeeqah,

Thanks for the feedback. I have had contact with 5-6 people within Telkom over the last 6 weeks. No one seems to be able to resolve the issue. Hope this will help.

Can someone just give me a call and tell me when the delivery date will be?

's update01 Sept 2016, 08:23

Reviewer Update

Hi Rafeeqah,

Thanks for the feedback. I have had contact with 5-6 people within Telkom over the last 6 weeks. No one seems to be able to resolve the issue. Hope this will help.

Can someone just give me a call and tell me when the delivery date will be?