Very Very Very bad service

<p>I have emailed phoned Telkom for reconnection and they tell me my money has not reflected in their Account and it has been a week. The consultants are rude and clueless as I have been told 10 different stories each time I contact them. I have no idea how many times I have been told that my query has been escalated and still I have no service. Im very sure this will go on until monthend and you will be deducting more money from my Account and you will be telling me the same sad story. all I want is what I paid for, am I asking for too much..?</p>