Very Very Very bad LTE internet speed for weeks now!

<p>I am a subscriber to the Smart Broadband Uncapped LTE. This service promises uncapped internet and guarantees high level of service due to limited number of subscriptions available in each area.</p> <p> </p> <p>Everything started out FANTASTIC. Got download speeds in excess of 50mbps. After a while this averaged to 35mbps, which is still fine because I could still stream and game without any issues.</p> <p> </p> <p>The last four weeks the speeds have decreased to below 2mbps on average, I cannot use the internet for the perposes that i got it for. Help services are usesless, ofcourse I have reset my router, no I have not reached the FUP of 50Gig and they sent me the FUP of the wrong product. It is now the 1st of the month and speeds are still terrible, so if the case was that I exceeded the FUP, speed should have been restored by now! And there is no place to report network issues/outages for mobile internet. </p> <p> </p> <p>The reason I got this product was because it was advertised as high speed, with limited users so that good speeds could be maintained to these subscribers, sc****ly 60% of the subscriptions in my area have been purchaced and already it is un usable.</p> <p> </p> <p>Please help to get the speeds up to a usable value again. </p>