very very very bad

Im so fed up with telkom and their network problems i have paid my phone bill before the time of billy but i have made a mistake with the reference number *** but corrected it directly but i have called telkom since the 16th of August 2022 and up untill today its the 10th of september and my phone is still off im a business owner how am i suppose to do my business?...and yet my new bill came in like how does that happen? i wont recommend telkom to anyone....i have spoken to so many call centre consultants but none of them can resolve my problem they ***********.