1 reviews | Active since Nov 2016
VERY VERY Bad Service
<p>Problem started 10 December 2016<br />AI ********** logged NOV 16TH, 10:01AM reference only supp**** NOV 17TH, 1:38PM<br />AI ********** a new reference number given NOV 23RD, 9:29AM. Why?<br />AI ********** a new reference number given December 06, 2016 8:27 AM. Why?<br /> ********** 5 a new reference number given December 07, 2016 8:27 AM. Why?<br />AI ********** a new reference number given December 14, 2016 8:27 AM. Why?</p> <p>A techinician, who said that he was a contractor and did not work for Telkom, was sent here today by Darryl, ********** 979. He tested the network and confirmed the signal is very poor. Apparently its the tower so Telkom would have to send someone else out. MORE WAITING! He would file his report on Monday and that he is going home now as there is no more work today. LOVELY! Advised us to phone Telkom and request a change from Telkom to all network. I phoned the call center, Tsepo, and did the request. Tsepo gave me such a lot of ******* that I asked to speak to his supervisor. He put me on hold for a long time hoping that I would end the call. Seeing that I was not going to he said that he would give me a callback and ****ed the call. FIRE HIM! I phoned again later and was told that the issue was only logged today. REALLY, IT WAS LOGGED NOV 16TH, 10:01AM. Hence as of today I will use HP for all my queries.</p> <p>Please address the following</p> <p>1 Telkom cannot deliver a service that I pay for. Down since 10 December 2016. Last it took Telkom almost a year to fix a similar issue. Downtime of a 30% in threee years, almost a whole year.</p> <p>2 Does Telkom have a solution that is reliable? </p> <p>3 I want to cancel all 7 contracts at no cost to myself as none of the above can be met.</p> <p>4 Should I stop all payments until I have a solution? </p> <p> </p> <p>I have sufficient evidence to petition the High Court. LIES, FALSE PROMISED, DECEPTION, etc.</p> <p> </p> <p>Telkom is *********.</p> <p> </p> <p> </p>
Its been almost 2 months now and no solution or alternative. Just please advise on who to speak to in your legal department about cancelling these 7 contracts. You can see how useless your service is.
Its been almost 2 months now and no solution or alternative. Just please advise on who to speak to in your legal department about cancelling these 7 contracts. You can see how useless your service is.
