Very very bad service

This email serves to complain against my constant plea with Telkom to send me conformation of my accoubt being paid in full.

I have paid off my account with them in June of this year and was assured that I would receive confirmation of settlement within 48 hours of paying my debt, who would have known that 48 hours would turn into months of waiting.

I have made vommunication with them from the beginning of this month to follow up on my plea for proof of payment as their judgement has cost me the home I was tryibg to secure for my family, being a single mother. I was unable to get a loan on the car I needed in order to transport myself and children to and from school. I am at a point in my work place where I could get fired for not being at work on time, all because I am not able to get the service I was promised from Telkom.

I would hate to know that I would lose my job due to such pathetic, unreliable service. This is really disappointing and stressful, my health has deteriorated due to all this stress.

All I ask is for a paid up letter.