very very bad service

as I written before about my ordeal telkom found another way to make my blood pressure high the 8 case numbers each time I call about my Wi-Fi each time its a new story three mouths now and still fighting with them to do there job each time making me a fool with sms saying the problems have be resolved just to get a new case numbers so that the processed can begin over again so I must wait and try to be calm TELKOM DO YOUR JOB AND TREAT YOUR CUSTOMERS THE WAY THEY SHOULD BE TREATED