Very very bad customer service.
<p>Im disappointed at service I got from Telkomcontract where I was a free tablet when purchasing a Hauwei P9 on the 14 December 2016. I'm recently told through SMS I won't be get the free tablet while the contract was inclusive of the deal. I'm now paying R759 for a deal that didnt satisfy me. My surprise the very same deal was running in January and February. Whilst they still owe December clients. I advised people never to take deal at Telkom ,they don't delivery as promise. I have two contracts with them can't wait for them to expire and never buy from them. Very very bad customer service.</p>
Good day Conny,
Please be assured that this matter has been escalated to our Management Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Conny,
Please be assured that this matter has been escalated to our Management Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Thank you I would appreciate it if it could be resolved
Thank you I would appreciate it if it could be resolved
