very upset customer

I have recently used Telkom Mobile and i am a very dissatisfied customer. i have been continuously calling the Telkom call centre on 180 and have no joy. i was told that i will be called back in 72 hours and its now 8 working days My Case Number is ***5. My data Bundle that i have purchased has even expired and i was not able to even use it. pathetic service and considering moving my network provider