Very upset

I'm getting now where with the 081180 call center.

My contact is ending on the 26 of June 2019. And I what to end it.

My complained is as follow.

For the last 2 years Telkom is debiting my account with the agreed amount, Last year November 2018 the debit orders stop I only find out that there is no Telkom payment going off on my account in Jan 2019. I then contact Telkom and the call center told me that there was a R 3000.00 payment made on my account that’s why the debit order did no go through. I advise them that it was not me, so I paid the outstanding R 3008.00 in March.

I asked Telkom to move my debit order date from the 5th to the 15, now for the last two mouth Telkom is debiting my account on the 5th and the 15, and the call center is telling me that I own them money that’s why and I’m not I’m paid up.

I'm done with this useless Company. Some one from there Accounts dept must phone me to sort this out. I have kept logs on my payment and there is now way I own Telkom money.

Regards