#very unhappy with the most *********** cellphone service

Ive receive my new contract device Friday the 26th, and same day I realize it was not to my expectations. I than immediately send an email to the guy majoya #speaking under correction#, advise my query, ignore my email. I send it to email 10213 they read and ignore... called since Friday no one answer I hole of for more than 30mins daily. Send another email today. They read and ignore my email. I asked them to cancel thia device and I dont like it and not satisfied with it. If I dont get to gear from them by Friday I will not pay. Nor will I use the phone until my query sorted out. You guys have to most bad service in SA. Mtn and VODACOM by far the best customer service. If my queru mot attended to h y friday. I will not pay you guys. As I send my request throught immediately that im unhappy. U ignored me and I have all proof of emails and callscall #most *********** #bad service for such a large busines #no customer service s****s