Very unhappy with telkom!!

I am paying R770 for a 4mb UNCAPPED line - where my internet is running on 365KB download speed!!!!! This is a disgrace, I phoned telkom call centre (holding the line for 48 minutes before the first person picked up the phone) on 19th of march to log a fault with my line, they sent a reference number and stating that a technition will come out to sort out the problem. Needless to say THE GUY NEVER SHOWED!!! And please look what date ive posted this on!!!!! Not more than 1 device can connect now because of this. I work from home and I cant do my job without the internet kicking me off!!! I will NOT recomend TELKOM to anyone unless you want to pay for something thats not working the way it should. Paying for a \super fast uncapped adsl line\" my ass. Ive only had problems with telkom since we have started this contract. And telkom only replies to this complaint saying that it will be looked into but no further information.I would like someone from headoffice to contact me - My personal number is *** or ***. "