Very unhappy Telkom client

Good day

Please note that it has been more than a week and still no feedback??

No updates on where the application is at all

I went on the telkom website early as soon as the deals were released and tried to do the application but the application keeps loopoling back to the beginning without success then a friendly gentleman called me to complete the application later that day on the 25th, which he says was approved then received this reference number Your Online application quote ***

I keep getting emails saying that my order is still in my basket and I should proceed... I called in twice and 2 staff say it was approved... One lady says there might not even be stock which is ridiculous as I did the application on the black Friday and the special was still running way after This is meant to be a birthday gift for my son next week and I am still sitting in limbo on where or when or will receive the tablet

I have been a loyal client of telkom for years and have no other service provider but Do I need to forget this application and rather go buy something in another store??

Your urgent feedback is appreciated

Robyn Brussow