Very unhappy due to bad service and no answers

<p>Good day after a long fight I had with telkom I decide to rather leave it here and hope for a response. After visting the kolonade branch at the shopping centre, they told me multipal times that they cannot assist me. Saterday I went back to tha branch where Louwtjie Cloete sales consaltunt told my husband that there is no way that he can assist us. And every time we went to the branch there was never an manager supervising manager or branch manager on the premises. As was told to us Wintella van Heerden should be the branch manager. I paid my outstanding balance this morning after there was told to me that I CAN receive my up to date letter for my account I was declined and I can only receive the letter after my 24months have been paid up. I spoke to Jackson Mamabolo call centre agent ref9:21 where he rold me I can be assist after the duration of 48h then only can I ask for my letter of an up to date paid to the currnet date. Since I started with Telkom not pnce have iI been helped correctly and not once can I say that I will recomend telkom to anyone !!!</p>