Very Unhappy Customer

This complaint is going to be short and to the point!<br> <br> 1. I have a business line with Telkom.<br> <br> 2. I moved premises and put in a request to have my line moved.<br> <br> 3. I have been waiting 60 Days to have my line moved. In which time my business has not had Internet or Telephones.<br> <br> 4. You have sent out 2 technicians who did not move my line. One of them canceled my line without my permission or written consent.<br> <br> 5. I have put in 6 Requests Telephonically, 3 Requests via e-mail, 2 Requests via online complaints, 2 Complaints via hello peter with no response or solution as of yet.<br> <br> 6. After mistakes on your side I am being charged fees, settlement accounts, penalty fees, etc.<br> <br> 7. I am getting SMS's and Letters demanding payment and threatening me with court for a mistake that Telkom made. It was not my request to have the line canceled and I do not take responsibility for your mistakes.<br> <br> 8. I expect to get a call from one of your Managers/Supervisors by Thursday the 18/06/2015 with a reasonable answer as to what happens next.<br> <br> 9. If I do not get a reasonable response by then I will be forced to take further steps and also find myself a new service provider.<br> <br> I await your response.