AV
Angelique V

1 reviews | Active since May 2020

08 Nov 2024, 12:49

VERY UNHAPPY CLIENT - App**** for contract - got prepaid

I have app**** for a new mobile contract, all went smooth with the application, received the device & the sim card. I was just advised that my number is listed as a prepaid number & not for a contract, like I app**** for. It will take Telkom 3 months to convert my number to contract & that for the next 3 months I will still be held liable to pay the full contract amount, even though can't make use of my contract. This goes against the consumers act & is a cause for concern on how Telkom conducts business.

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