AG
Anita Gomes-Swanepoel

1 reviews | Active since Jan 2017

23 Jan 2017, 13:54

Very unhappy

<p>Make just an limit block on my cell phone contract and that was not even done. Phone telkom was redirected 3 times. Was told from 1st of Jan 2017 my contract will have a limit. So I had to follow up with Telkom and its not done... Will only be done 1st of Feb 2017. So I must pay this bill of which I made arrangements for. With this service I dont feel the need to continue with this. As this is costing money and you as a service provider dont take my needs in to consideration. Cant even let me speak to someone in charge. Wonder why... Pathetic really.... </p>

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Replies (1)
Telkom
Telkom's reply31 Jan 2017, 15:44
Official

Good day,

Thank you for your post.

Please be advised that we have sent you an email & await your feedback for further assistance.


We apologize for any inconvenience caused.

Regards

William

Telkom Social Media Team