AE
ABDUL-KADER EBRAHIM

1 reviews | Active since Jun 2015

22 Aug 2016, 11:18

very unhappy

<p>I get a SMS form Telkom saying Good day Mrs Shaida</p> <p> </p> <p>Your installation for order ( ********** 57) is scheduled for ( ********** 2 between 07:30:00 and 16:00:00). If not convenient please log onto www.telkom.co.za/appointments to reschedule. Your continued support is appreciated. </p> <p>Regards, Telkom Social Media Team then Friday I get a 2nd SMS saying Telkom SA: Dear client MRS SHAIDA, Telkom SA will send a representative to your premises - 235 HIGHFIELD RD, KORSTEN, PORT ELIZABETH to fulfil your service request. We have scheduled your new line installation/modification for the 2016/08/22 - please note this is a/an All day appointment. Please ensure that you have your original ID document and/or letterhead and a certified photocopy thereof ready for presentation when the technician calls at your premises. Please reply @Yes if all the above mentioned is correct or @No if the above mentioned is incorrect and/or date is not suitable and a Telkom Agent wi so I reply to the SMS with yes and I make sure someone is there for when they come then today on the day they should be comeings I get a SMS saying GOOD DAY DUE TO STRIKE ACTION WITH TELKOM TECHNICIANS, UNFORTUNATELY YOUR APPOINTMENT WILL NOT BE ATTENDED TOO TODAY.TELKOM WILL CONTACT YOU TO ARRANGE A NEW APPOINTMENT. WE DO APOLOGISE FOR THE INCONVENIENCE CAUSED.</p> <p> This is so unacceptable they were first to come on the 15/08/2016 bt didn't now on the 22th the same tong happens this is a line for a my business how should I keep my business open with out a ADSL line now I wanna know when the hell r you ppl coming for sure I can't wait so long for my line this is unacceptable order ref ********** 57A</p>

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