1 reviews | Active since May 2015
Very unhappy!
<p>I called Telkom for support this morning because I have not been recieving emails since Friday. The agent eventually figured out that someone had coded a "message forwarding" to a Yahoo account on my mailbox. She said she removed the forwarding but I needed advice on how to prevent this from happening again. Useless security! She couldn't help me so I asked to speak to someone more senior or with more experience. She made me hold on and then ended the call with the automated survey facility. I have no idea how to recover the emails that I "lost" over the weekend so that I can see what it contained, how to prevent this from happening again, etc. I have in the meantime sent another test email to myself and it has not come through, so clearly my mails are still going to some hacker that is having a field day with my personal information. </p>
Hello amandaversfeld
This response serves as confirmation that your query has been received.
Your reference number : SM238033
A consultant from our team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Hello amandaversfeld
This response serves as confirmation that your query has been received.
Your reference number : SM238033
A consultant from our team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
