Very *********** staff at Telkom

My Telkom's bill was paid on the 31st of March 2021 but until today my son's line is till suspended. My bill was R1230.45 at the beginning of March 2025(R864.53 previous and R365,92 current). On the 31st of March 2025,Telkom took R864.53 via a debit order. On the the 15th of April 2025, they took R1230.45, which was no there because their debit order date is the last day of each month. I only owe Telkom the current month bill.