Very Slow Internet Speed
<p>Towards the end of January, Telkom Technicians was working in our area. Since then my 10mb line has been very slow and going down intermittantly. It has been very frustrating and i had to phone 10210 allmost on a daily basis to get the line reset. What makes me frustrated is that i am paying for a 10mb line at premium prices but only getting 6.4mb/s. Can someone assist or can i request telkom to install fibre in our area?</p> <p>Please Help</p>
Hi anton-taljaard,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi anton-taljaard,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi Launa,
my internet is now completely down. its very frustrating.
Hi Launa,
my internet is now completely down. its very frustrating.
Hi,
your fault has been escalated to the dispatchers to arrange an available technician to attend.
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi,
your fault has been escalated to the dispatchers to arrange an available technician to attend.
Regards
Garreth
Telkom Social Media Team
Best regards,