Very rude staff member

<p>With regards to a call i recieved from Telkom yesterday regarding my outstanding account, i was contacted by Queen khuzwayo who was very irritated with me as i was trying to explain to her that i never recieved my statements fpr my telkom account via email, i then asked her to check another account i also didnt recieve a statement for and she said cant cause her system doesnt allow her too, im still waiting on my statement and i have just made a payment similar to the previous month, im sorry but you guys need to sort youre customer service out, if i call telkom i hang on for 30-45min just for accounts, this lady doesnt deserve the job she has cause clearly she doesnt like it, there are many other people that would be grateful for work</p>