EC
Earl C

1 reviews | Active since Feb 2017

20 Feb 2017, 12:16

Very Rotten Service from Telkom

<p>I cancelled my mobile contract service more than once and requested a refund.</p> <p> </p> <p>This has been on going for about 10 months now.</p> <p> </p> <p>More than 3 store visits, more than 3 cancellation emails, zero feedback from service provider.</p> <p> </p> <p>Finally when someone took ownership to cancel contract in store, i demanded a refund for all the other months that was not authorized for debit.</p> <p> </p> <p>Telkom has still acknowledged their mistake and therefore a complaint is raised.</p> <p> </p> <p>Sincere regards,</p> <p>Earl Choonara</p> <p> ********** 256</p> <p>ID ********** 143089</p> **********

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Replies (1)
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Earl C's update20 Feb 2017, 14:33
Reviewer Update

Hi Moenieb/Telkom,

Please can you commit to timelines, to manage my expectation.

For a long time, i have not received any feedback until now, when i post a review on social media.

I am really fed up with your company and will appreciate clear feedback.

Regards,

Earl