VERY POOR TELKOM SERVICE & SCHEEMS

I have a contract with Telkom, Menlyn Branch. My debit order only goes of on the 6th of each month, but they switch off my mobile device 2 weeks prior to the debit order. Every month there is an other excuse for their poor service. When the debit order goes off late from their side they charge me an exstra fee of R200 each month of my debit order. If they take five months R200 exstra off my account it add up to a R1000. I could have taken that money and have an better contract at a better company. They never mentioned that the day you sign a contract with them. When you pay the money they only switch on you mobile device 14 days after payment, so indirect I pay for something I don't have. Their helpline is not very "helpfull" and the people working their is uneducated to help costumers. The exact word today was "I don't know why they switch it off". This is unacceptable and other people needs to be warned of Telkom's scheems. I will make Telkom's name bad on every inch and corner. I really hope that Telkom can explain their poor service and scheems. I WILL NEVER RECOMMED THEM FOR ANYONE!