NvdV
Nico van der Vyver
1 reviews | Active since Mar 2014
08 Apr 2019, 19:58
Very poor Telkom service
This is how bad Telkom's service is. They phone me to upgrade my fibre line and tell me it will take 48 hours. It's been 2 week now and still no upgrade. I have called the call centre and opened a case (Request - ********** ) but that did not even help. I am thinking of moving to a different fibre subscriber that delivers on their promises.
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Replies (2)NvdV
Nico van der Vyver's updateReviewer Update
30 Apr 2019, 16:45I have now spoken to 5 Telkom people. When I phone support they tell me to phone sales and when I phone sales they tell me to phone support. Does anyone of them know how to do there work or is it I don't care situation. It is now a month and I am still waiting for the 20mb fibre line they sold to me. Pathetic, service just like the government services in South Africa. I would not be proud to work for Telkom if I have worked there.
NvdV
Nico van der Vyver's update30 Apr 2019, 16:45
Reviewer Update
I have now spoken to 5 Telkom people. When I phone support they tell me to phone sales and when I phone sales they tell me to phone support. Does anyone of them know how to do there work or is it I don't care situation. It is now a month and I am still waiting for the 20mb fibre line they sold to me. Pathetic, service just like the government services in South Africa. I would not be proud to work for Telkom if I have worked there.
NvdV
Nico van der Vyver's updateReviewer Update
30 Apr 2019, 16:46I have now spoken to 5 Telkom people. When I phone support they tell me to phone sales and when I phone sales they tell me to phone support. Does anyone of them know how to do there work or is it I don't care situation. It is now a month and I am still waiting for the 20mb fibre line they sold to me. Pathetic, service just like the government services in South Africa. I would not be proud to work for Telkom if I have worked there.
NvdV
Nico van der Vyver's update30 Apr 2019, 16:46
Reviewer Update
I have now spoken to 5 Telkom people. When I phone support they tell me to phone sales and when I phone sales they tell me to phone support. Does anyone of them know how to do there work or is it I don't care situation. It is now a month and I am still waiting for the 20mb fibre line they sold to me. Pathetic, service just like the government services in South Africa. I would not be proud to work for Telkom if I have worked there.