1 reviews | Active since Jun 2018
VERY POOR Telkom service
Acc nrs ********** 15 and ********** 93 refer I have given notice to stop the iPhone contract as well as the insurance. The insurance was suppose to pay me out for the damaged phone (AS PROMISED ON HELP PETER) but never did. I cancelled the insurance and contract but received yet another invoice to pay the insurance. Could someone from TELKOM please help me to stop this insurance as the phone is damaged and you did not fulfill your part of the contract.
On 31-5-2018 I went to Telkom Carnival Mall to stop the internet I have on second accoyunt. I was told my licence is not acceptable and bring my ID. Next day I took my ID only to be told they can not stop the product for me as I now have to do it online. I have tried numerous times online. Each time a PIN is send from Telkom WEB. By the time I enter the PIN is says the PIN is not correct. PLEASE HELP!!!! I need to stop each and every account I have at TELKOM.
Telkom charge me insurance for a phone which is broken, which they promised will be fixed, and never happened.
They did not honour my internet contracxt and after expiry they just kept it month to month. Now all of a sudden they can't help me to stop the products.
Unacceptable. PLEASE HELP!! Telkom is oorskry die grense van redelikheid!! It is unreasonable beyond the pale.
