VERY!!! Poor Telkom Service

<p>On the 1st of August 2016, telkom debited R36.00 from my account, I phoned their customer service department to find out why was this under debited, the lady I spoke to said I'll log a case for you regarding this matter because they had to debit R657.00. They took long to respond to my case and I went to Keywest mall Telkom to find out why was this under debited. They said to me "It's because during the month of July you double paid. We debited your account and you came to make a cash payment, so there's a credit on your balance". Now today 11th of August 2016, the day I should be enjoying my birth day, I get an irritating sms to say that if I don't make payment on my outstanding of R621.00 my service will be deactivated in 48hours. This is a very poor poor service by Telkom and should my account be deactivated in the next 48 hours, I'm cancelling the contract on the basis of professionalism, incompetence and a poor service they offer. Since I had a contract with them, I've been complaining almost every two months... I mean I'm paying for excellence and is this what I get? Nooo I did not sign up for this. Now if they deactivate my account, how will I get money? I use my phone to trade and pay them each month. If they want the money now after how long I've phoned where should I get it? It takes 30 days for the money to be put into my account... bank notice. I want out of this network provider. </p>