VERY POOR SERVICES WITH TELKOM

<p>We moved from one house to another in the same town. Telkom schedule us for the 27/01/2017 so that the line be moved. They had some sort of problem, and could not do the installation. Telkom schedule us then for the 7/02/2017, put in leave because of our working hours, so that Telkom can come to put in our line. Waited the hole day, Telkom was a no show. Called the call centre and they then comfirm again it is for the 7/02/2017. When 16h00 past I phone the call centre again, they tried to phone the technician, he did not pick up. They said they will come back to me on the 8/02/2017, to give me feedback why the technician did not come. They did not phone back. The morning of the 8/02/2017 the Technician (Leon) phoned me asking me where we are, because he is infront of our house. I told him that it was scheduled for the 7/02/2017, and i asked, why he did not show - he said that the call centre not always give the job through, so he did not receive our job, but we received the message twice for the 7/02/2017. Called the call centre again, could not give me an anwer of what is happening. Now they want to re-schedule again, but cannot do it after 16h00. Tried to phone the superviors/manager that is over the technicians, but no anwer. They say that they record the calls and that someone is listning to it - why do they not attend to the persons complaints. What must a person do, to get service? This is not the first time this is happening. I am very dissappointed with there services and made it very clear everytime i spoke to the call centre, and if you want to leave Telkom to go to another provider - Telkom says that you have a 2 year contract with them and if you want to leave you must pay an X amount. We were never informed of a 2 year contract. WHAT CAN I DO, I AM SICK AND TIRED OF NO SERVICE!!!!!!</p>