SH
Shaakir H
1 reviews | Active since Oct 2017
19 Oct 2017, 11:40
Very Poor Services
I have had no Wi-Fi nor any telephone line for the past 4 days . I have called Telkom repeatedly and everytime they say they sending a technician out or will try to fix the lines. Till today the 4th day no one has come to assist us as yet . They have a very poor Customer Service and i would not even rate them one star after this experience.
Helpful (0)
Replies (5)0
Replies (5)
Telkom's replyOfficial
25 Oct 2017, 08:40Hi Shaakir07
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. I have attempted contacting you via the cell number provided with no success, call goes to VM. May i please request to provide the affected number when possible. We will need to investigate from our end in order to advise accordingly.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply25 Oct 2017, 08:40
Official
Hi Shaakir07
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. I have attempted contacting you via the cell number provided with no success, call goes to VM. May i please request to provide the affected number when possible. We will need to investigate from our end in order to advise accordingly.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
SH
Shaakir H's updateReviewer Update
28 Oct 2017, 17:23***
SH
Shaakir H's update28 Oct 2017, 17:23
Reviewer Update
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Telkom's replyOfficial
13 Nov 2017, 09:07Hi Shaakir07
We still require the affected no that you are having a problem with, so that we can look into this problem.
Regards
Igsaan
Telkom Social Media Team
Best regards,
Telkom's reply13 Nov 2017, 09:07
Official
Hi Shaakir07
We still require the affected no that you are having a problem with, so that we can look into this problem.
Regards
Igsaan
Telkom Social Media Team
Best regards,
SH
Shaakir H's updateReviewer Update
13 Nov 2017, 14:14***
SH
Shaakir H's update13 Nov 2017, 14:14
Reviewer Update
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Telkom's replyOfficial
18 Mar 2018, 09:09Good morning
Line looks to be testing clear with no errors please advise if the problem still exists? I don't seem to find any open faults listed for that number either.
Regards
Jawaad
HelloPeter Team
Best regards,
Telkom's reply18 Mar 2018, 09:09
Official
Good morning
Line looks to be testing clear with no errors please advise if the problem still exists? I don't seem to find any open faults listed for that number either.
Regards
Jawaad
HelloPeter Team
Best regards,