CO
Chris O

1 reviews | Active since Nov 2014

11 Feb 2017, 11:24

Very poor service or no service at all from telkom

<p>I am struggling for a month now to get my landline and dsl relocated to my new address, I have logged on thier website to move the line, I have tried phoning 10210 and no one answer, you keep on hold for ever, I went to the telkom branch in walmer mall with no success, they have logged an incident and every time someone will phone me back within two days, still waiting for that someone to phone me. Very discussted with Telkom service and at the moment i am paying for somthing I cannot use.</p>

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Replies (1)
Telkom
Telkom's reply13 Feb 2017, 11:57
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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