RS
Rene S
1 reviews | Active since Jan 2012
13 Mar 2015, 09:42
Very poor service Manager
Lebogang a poor service manager who was unable to assist me with my query of a suspended line which was paid up 72 hours before. 3 days later after spending hours on the telephone this issue is still not resolved. This Gentle has little to no knowledge in regards to service levels or how to advice a customer in the correct manner, all he does is make excuses. this guy belong back at your training facility
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Telkom's replyOfficial
13 Mar 2015, 09:56Hello ReneSingh,
Thank you for your post. Apologies for all inconveniences caused.
We tried calling you on the number provided, but it goes straight to Voice Mail. We have escalated this matter to our Billing Team for further assistance. Feedback will follow. Ref: SM95989
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for your post. Apologies for all inconveniences caused.
We tried calling you on the number provided, but it goes straight to Voice Mail. We have escalated this matter to our Billing Team for further assistance. Feedback will follow. Ref: SM95989
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply13 Mar 2015, 09:56
Official
Hello ReneSingh,
Thank you for your post. Apologies for all inconveniences caused.
We tried calling you on the number provided, but it goes straight to Voice Mail. We have escalated this matter to our Billing Team for further assistance. Feedback will follow. Ref: SM95989
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for your post. Apologies for all inconveniences caused.
We tried calling you on the number provided, but it goes straight to Voice Mail. We have escalated this matter to our Billing Team for further assistance. Feedback will follow. Ref: SM95989
Kind Regards
Tebogo Nash
Telkom Social Media