1 reviews | Active since Oct 2016

01 Oct 2016, 13:25

Very poor service from Telkom with uncapped LTE

<p>I have the LTE uncapped telkom package that is supposed to give me up to 90mb/s speeds for R700 a month. When I first started using the service the speeds where very fast and stable but since August 2016 the speed has been gradually decreasing to the point where I cannot even play a youtube video without it having to constantly buffer at 240p. I spoke to the help service 2 times and each time they gave me a reference number, after I speak to them I do not get any feedback about my problem at all and the slow speeds persists. I am very unsatisfied with the poor service that Telkom is offering and I would not reccomend anybody to use this service.</p>

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Replies (1)
's update03 Oct 2016, 12:28
Reviewer Update

Once again I have received a reference number from Telkom to no avail. In their response to my post on hellopeter they stated that they will contact me and are yet to do so. I am waiting in anticipation for some form of feedback about this utterly poor service.