Very poor service from Telkom.

I am really disgusted with the service from Telkom account queries department. Each time I call Telkom I get a different agent. Each agent has a different reason as to why my account was suspended and as to how to resolve this problem. I have been waiting since last Saturday to be reconnected. I spoke online with an agent this morning who kept me online for half an hour at the end of which nothing has been resolved. I asked for a manager to call me back and am still waiting the call. Very poor service from Telkom. Not happy at all.