Very Poor Service from telkom

January 2018 I signed a contract with Telkom for two mobile phones, they said I am going to receive 3000 minutes, 50 sms daily, 500 mb for internet and 2 gb for social networks. I was very disappointed when I was calling a telkom landline and my call was shut down automatically. When I called telkom help desk I spoke to Aneliswa / Anelisa and she said to me how come do I qualify for such package and I explain to her but finally she didn't help me at all instead she said I must call 10213 because they are dealing with business in their help desk. Even on this number 10213 I wasn't able to choose desired options I ended up dropping my call. I will never advise any person in the world to switch or use telkom network because there is a lack of customer service.