VEry poor Service!! From all round departments!!

I received a sms 19 OCT Monday saying that my warranty is void and that someone will contact me shortly. It is not my fault the device doesn't charge, and it is only 10 months old and in good condition as job card states as well. It is now Friday and NOBODY contacted me yet. This morning i phoned 081180 and asked to speak to a manager and I was told they are all in a meeting. They said someone will phone me back in a couple of minutes and now i am still waiting. In the meantime i never stopped trying the repair centre's number yet still no joy!!! The device is in special at some shops for R3999 yet they told me it costs R3172 to repair and the warranty is void.....TELKOM YOU SUCK!!! This will so be my last contract with you ever!!! Supper P!!&&3D off!!!!<br> BAD BAD BAD SERVICE ALL THE WAY THROUGH!!!!