1 reviews | Active since May 2015
VERY POOR SERVICE AND UNPROFFESSIONAL SERVICE!!
Been standing in the line for 45 minutes. Guy working at mobile enquiries tells us to call the CEO of telkom and tell that person to hire more staff. Very **** attitude. Doesn't say sorry for inconvenience and also not dressed properly as if he is working professionally. Walks away while people is talking to him and turns his back on us. Definitely not proud to have a job with an attitude that the world owns him something. People ask to see the branch manager tells us that person is not here. Lady also helping with landline enquiries only helped 2 people while we are waiting for one hour now, we've also been complaining about her poor service for a very long time. Doesn't want to help any other person while the customer in front of her is filling in a form for 15 minutes now. Very very dissappointed about the terribly poor service we are recieving here.
Thank you for making contact with us.
Kindly note that this matter is currently being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
Kindly note that this matter is currently being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
