Very poor service, ADSL was sudpended, was told to migrate to Lte. Douglas DON'T have LTE

Thursday 30 Jan 2020 my Adsl internet line was suspended by Telkom without my permission, at 18:00 i report the problem. Ask to reinstate my internet line. Nr. 444412 was given to me. On 31 Jan i follow up, they said they are busy attending to the problem. On Monday 3Feb i drove the 105 kilos to the Telkom shop in Kimberley. Ticket nr 72 at 12:38, explained problem, Tebomb help me and give me Nr. ***. Follow up on 4Feb busy attending. On Wednesday 5Feb, again call 10213, operator promise it will be resolved Wednesday or Thursday. On Thursday 5 Feb operator told me my Adsl line was cancelled and i have to migrate to LTE. Douglas don't have LTE !! I ask operator to get a supervisor or manager to call me. On Friday 7 Feb follow up again, was told it can take between 7 and 14 days. Again ask for a supervisor or Manager to call me back. Nothing happened. What else can i do to get my internet line reinstated. With this type of service level, no company can stay in business. I am a Adsl internet client of Telkom since May 2018. Obviously i am not very pleased with Telkoms service. Every time there was a different problem from Telkom. Poor poor very poor service