VERY POOR SERVICE

I reported my business telephone number, ***, as out of order on 28/08/2015 and received a reference number being 263CRZ280815.<br> <br> After numerous calls to check on the progress of the repairs, I received an Escalation reference number - 739106 - on 07/09/2015.<br> <br> After numerous further follow up calls, where I have been kept waiting for a reply/assistance for up to 25 minutes, there has still been no service provided by Telkom.