Very poor service

<p>I took out three new contracts with Karabo at Telkom Mobile in Menlyn. On 19 February porting requests were submitted from this branch. It did not go through. Since then I visited Telkom Mobile three more times, but the qeues were over 3 hours long. I asked Karabo by email to submit port requests again for these three numbers. I provided all the details. She blankly ignored me. On one of the visits to Telkom, one the other staff members told me Karabo can do the porting requests that way. I asked one of Karabo's colleagues by email to ask her to respond to my mail. Karabo's only response was that I must come in to the store again. I was not happy, but went to the store again. Again there was a very long queue and my time simply did not allow me to wait that long. I went to Karabo and asked her to please submit the porting requests again when she get a chance. In a very rude way she ordered me to go stand at the back of the queue. I left. If this is the way Telkom handles customers who are trying to move to the company, how is it going to go if you succeed in moving to Telkom??? Should I rather cancel these three contracts while the damage is still limited?</p>