1 reviews | Active since Jun 2012
Very poor service
Ive cancelled my account with Telkom 3 months ago. Paid my final account with 30 days notice. Still I am being billed and received a notice of suspension because I am not paying the account. After the 1st month I received a bill, Ive phoned in and conveniently... they were offline and unable to assist as per usual..but assured me that the problem will be attended to. I have received yet another bill from Telkom this month. I phoned in yesterday, but offline AGAIN!The consultant assured me that a supervisor will phone me today, still I have had nobody phone me up to now. Ive phoned again just a few moments ago...same story, they will escelate my case and log a dispute but cannot give me any guarantees! Seriously?? I will simply ignore the bills and emails and refuse to pay Telkom another cent for their non existant services! This is unacceptable, and its fir reasons like this I am no longer a Telkom client.
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
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We apologise for any inconvenience caused.
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Moenieb.
Telkom Social Media Team.
Best regards,
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
